VOTRONIC - Innovative Elektronik Made in Germany
Get in touch with us!
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VOTRONIC Elektronik-Systeme GmbH |
You can reach us: |
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Phone.: Email: |
+49 6641 91173-0 This email address is being protected from spambots. You need JavaScript enabled to view it. |
Attention: As a developer and manufacturer of innovative electronic devices for mobile use we sell our products exclusively to commercial customers. |
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ll of our devices are completed by a particular mounting instruction and detailed operation manual which shows all descriptions you need. These manuals you will find (in German) on this website to each device in the corresponding category in the description and in our Online-Library.
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In case of further technical questions or information (e.g. manual in English) please refer to our Technical Support and leave a message for our engineers. |
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| Please use the following contact form necessarily: |
Please allow our technicians enough time to take care of your request. We strive to answer your questions as soon as possible. Unfortunately, this is not always possible at short notice. So please be patient.
Since we cannot connect you directly to a technician by phone, we ask you to use the contact form so that your inquiry can be processed quickly and specifically.
ATTENTION: We kindly ask for your understanding that we are not able to give a detailed and individual support for a complete installation. The technical conception of the several devices in a vehicle depends on personal effords and purposes. Each part (electric, gas, water a.s.o.) is quite specific for itself and must be coordinated with all others. For this it is absolutely necessary to contact a versed specialist with in-depth knowledge in the technical conditions and standards (DIN).
Our electronic devices are just one part of the technical conception, so we are not able to give a support or recommendation for the other devices. For the explanation of the technical functions, operation and installion of our products our engineers will support you during the time which is mentioned above. For all other questions please contact a specialist you trust.
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Phone.: Email: |
+49 6641 91173-0 This email address is being protected from spambots. You need JavaScript enabled to view it. |
In case of questions to our |
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In case of a defect in your VOTRONIC device within the warranty period, you should contact your dealer first so that he can fulfill his contractual obligations.
You are also welcome to send us your device directly for inspection and possible repair, even if the 36-month guarantee period has already expired.
For this please use the Contact Form. Alternatively, you can also download the RMA request as a PDF and send it to us by post, email or fax.
The accuracy of your error description helps us to isolate the problem on your device and to speed up processing. You may even be able to rectify the error yourself on site, so that a return can be avoided.
Please note the information on our service fees that arise if a device later turns out to be error-free.
Please understand that we cannot process your device without an RMA request.
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Download RMA-Request as PDF file |
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As the next step after you receive your RMA-Number from us please send us the defictive well packaged and postal paid inclusive the RMA request. In the case of shipments delivered unfree, acceptance is generally denied.
For shipments from abroad please be sure to pay attention to compliance with customs regulations.
In case of missing or incorrect documents your parcel will be rejected by customs authorities.
For all questions about your order or availability of our products please contact our sales team. Your customer number will make it easier to help you so please keep it ready.
If your received an offer or order confirmation in advance please let us know the concerning document number.
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Phone: Email: |
+49 6641 91173-73 This email address is being protected from spambots. You need JavaScript enabled to view it. |
We kindly ask for understanding that we only accept wridden orders. |
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You want to become a business partner or distributor or ask for the recent prices? If you do so please contact our VOTRONIC Sales-Team. They will send you the actual price lists or other information you need. They also maintain the list of distributors and dealers and will support you in all questions regarding selling our products.
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Phone: Email: |
+49 6641 91173-74 This email address is being protected from spambots. You need JavaScript enabled to view it. |
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Your data and information are only used for this inquiry
and NOT for promotional purposes. Passing to third parties does not take place.
Please note our privacy policy.
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